Reporting To: Director of Product
Management Position Type: Salary, Non-Exempt
Job Mission: To develop and manage our industrial I/O products to deliver on our strategic plan and the goals of our mission statement.
Essential Functions: Product Management
Skills or Needed Training:
-Minimum 10 years technology company experience, preferably in the industrial automation space.
-BS Engineering discipline, preferably electronics, electrical or equivalent industry experience.
-Strong knowledge of I/O products and technologies, particularly in the Rockwell Automation ecosystem
-Demonstrated success in product development and product launch.
-Excellent public speaking skills and written language skills.
-Strong technical background with the ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
-Strong collaboration skills, with the ability to work effectively with cross-functional teams.
-Excellent analytical and problem solving-skills, with a track record of using data to inform product decisions.
-Experience in manufacturing companies, applications engineering and/or manufacturing engineering experience ideal.
Principal Responsibilities: The Product Manager of I/O will have full ownership of our industrial I/O product lines. Responsibilities include defining the product strategy, developing the product roadmap, and collaborating with cross-functional teams to deliver successful products that meet the needs of our customers.
-Develop and maintain a deep understanding of customer needs, market trends, and competitive landscape in the industrial I/O space.
-Define and deliver a product strategy and roadmap that aligns with the company’s goals and identifies new opportunities for growth.
-Collaborate with cross-functional teams to define product requirements and oversee the development process.
-Plan and execute product launches, including product messaging, pricing, training, and pre/post-sales support.
-Manage the product lifecycle from ideation to end-of-life.
-Collect and analyze customer feedback to improve products and identify areas of opportunity.
-Build strong relationships with stakeholders, including customers, internal teams, partners, etc.
Product Management Procedure:
Create Initial Concept (IC) documentation for each new product idea to capture initial product strategy, financials, and risk analysis.
-Calculate the Internal Rate of Return (IRR) for each new product idea and present it to senior staff.
-Collaborate with Engineering to complete the Project Plan worksheet for each new product idea and document project milestones, costs, risks, objectives, priorities, and assumptions.
-Author a Product Requirements Document (PRD) for each new product idea that has been approved.
-Document launch plans for new product ideas that have been approved.
-Establish the priority of products to be developed based on thorough market analysis.
Product Marketing Responsibilities:
Work cross-functionally to create products: Presentations (.ppt), videos and scripts, selling briefs, FAQs, announcements, demo programs, promotions, surveys, case studies, white papers, quick start guides, tech notes, news/press releases, advertisements, webinars.
-Oversee the development of the following publications for all I/O products: Product brochures, technical manuals, data sheets, price sheets, warranty cards, other sales or marketing aids.
-Assist with coordinating trade show details as they relate to product and messaging. Customer Service
-Monitor customer facing email aliases to stay informed of customer needs.
-Provide second level support when the front-line support team requires assistance. For example: Technical questions that are not documented. Pricing inconsistencies, mistakes, or exceptions. Customer requested product changes or enhancements.
-Attend Quality Review Board (QRB) meetings to stay informed of any product related quality concerns.
-Help to continuously improve the quality of all the work that we do by identifying areas that we should target for improvement and working to implement necessary changes.
-Ensure products continue to meet customer needs, remain competitive, and generate business.
Working Relationships: Production, Manufacturing Engineering, Quality, Supply Chain, Finance, Engineering (Hardware, Software, System Test), Project Management, Sales, and Marketing.
Other Functions: Serve as the backup product manager for non-I/O related products.
Travel: 0 – 25%